Shipping policy

Shipping policy

Processing time

All orders are processed within 1-3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email when your order is placed and a second email with your tracking link as soon as it ships.

Delivery time

Total delivery time, including processing, is 5-12 business days depending on your location. During peak seasons or holidays, carriers may need a few extra days.

Shipping rates

Shipping costs, if any, are calculated and displayed at checkout before you pay.

Tracking

Every order includes a tracking number. If your tracking has not updated for more than 7 business days, contact us through our contact page and we will look into it.

Address errors and lost parcels

Please double-check your shipping address at checkout. We are not responsible for parcels delivered to an incorrect address provided by the customer. If a parcel is confirmed lost by the carrier, we will send a replacement free of charge.

Customs and duties

International orders may be subject to import duties or taxes charged by the destination country. These fees are the responsibility of the customer.